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How ESA Letter Works

IN ACCORDANCE WITH SECTION 504 OF THE REHABILITATION ACT OF 1973 AND THE FEDERAL FAIR HOUSING AMENDMENTS

A housing provider may not deny a reasonable accommodation request because he or she is uncertain whether or not the person seeking the accommodation has a disability or a disability-related need for an assistance animal.

IN ACCORDANCE WITH THE AIR CARRIER ACCESS ACT (49 U.S.C. 41705 AND 14 C.F.R. 382)

U.S. and foreign air carriers are prohibited to discriminate on the basis of a patron’s mental or physical need for an assistance animal to assist with their disabilities.

1

Fill Out the Questionnaire

The U.S. and foreign air carriers are prohibited to discriminate on the basis of a patron’s mental or physical need for an assistance animal to assist with their disabilities.

2

Make a Secure Payment

Fill out your payment information via our secure and encrypted payment page. You will receive support from our support team to answer all of your questions about emotional support animals and connect you to an LMHP.

2

Make Secure Payments

We have a secure payment page featuring advanced encryption standards. Our support team will be happy to answer any questions regarding emotional support animals or finding a licensed mental health professional (LMHP).

3

Approval for ESA

An LMHP assesses your situation to determine whether you qualify for an emotional support animal. If you do, we send you the relevant documentation within two to five business days.

4

Congratulations on Your ESA Letter

ESA Care will send your Emotional Support Animal recommendation letter within 2-5 business days of getting approved. Your letter can be used for air travel, apartment buildings, and additional housing situations – depending on which package you order.

4

Congratulations on Your ESA Letter!

You receive your emotional support animal letter from ESA Care in at most five days upon approval. Depending on your package, you can use the ESA letter for air travel, apartments, and other housing situations.

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